How 3 top brands provide social media customer service and support

Social media customer service has become a consumer staple. There’s no going back on it now. Say goodbye to the era of phone queues or endless email chains. Today’s consumers are commenting,... Read more »

How to Use Google’s Business Messages to Improve Customer Service

Customer service is essential to companies, especially when taking custom orders. If a customer emails you and asks you a question, you can’t just ignore it. You have to respond, even if... Read more »